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In case of an accident

In case you are involved in an accident while riding with Fasten or with one of our drivers  –– please contact the authorities by calling ‘911’ or your local non-emergency public assistance line. We recommend exchanging information  with all the parties and contacting Fasten Rider Support at or calling our  24/7 Support line at +1 617-466-6053 for Boston MA and +1 512-94FAS10 for Austin TX.

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