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Background check

Everyone that would like to drive with Fasten needs to go through a background check. Background checks are processed by an independent, third party provider and usually take up to 3-5 business days. Once your Background Check Report is received by Fasten, our Driver Operations Team will check it to make sure your information meets Fasten’s criteria.


For Boston drivers:


Massachusetts law requires all TNC (Transportation Network Company) drivers to pass a background check performed by the MDPU (Massachusetts Department of Public Utilities), known as the “CORI Background Check.”


After a driver passes the Fasten background check, Fasten will coordinate his or her CORI Background Check directly with the MDPU. Drivers who pass their CORI Background Check will be issued a Background Check Clearance Certificate from the MDPU.


The MDPU will notify the driver of his or her CORI background check results by sending an email to the email address associated with the driver’s Fasten account. If the driver passes the CORI Background Check, the MDPU will issue him or her a Background Check Clearance Certificate.


For questions regarding the CORI Background Check, please contact MDPU for more information. Call (617) 305-3500 or visit the MDPU office at 1 South Station, 5th floor Monday through Friday between 9 AM to 5 PM.

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