Fasten gives riders the ability to tip their driver for an exceptional service. We want riders to have the choice and therefore, made the tipping optional –– When it is turned on - you will be offered to tip after every positive experience with Fasten. When tipping option is off, passengers will not be asked. Tips are charged to the card on file and cannot be covered by any promotional credits. Important to remember that tipping is anonymous and 100% of tips goes to drivers.
Please let us know anything else you think will help.