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In case of an accident

In case you are involved in an accident while riding with Fasten or with one of our drivers  –– please contact the authorities by calling ‘911’ or your local non-emergency public assistance line. We recommend exchanging information  with all the parties and contacting Fasten Rider Support at support@fasten.com or calling our  24/7 Support line +1 512-94FAS10.

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Thank you! It usually takes some time (about a day) to provide help. You can explore our help topics meanwhile.