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Unsafe or threatening behavior

If the driver or rider feels unsafe or threatened they may terminate the ride at any point during the ride. In the case of an emergency, please dial 911 or contact your local law enforcement.

 

If such situation occurs, regardless of severity, please contact support immediately. Our Trust & Safety team will review the incident and take appropriate action.

Please let us know anything else you think will help.

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Thank you! It usually takes some time (about a day) to provide help. You can explore our help topics meanwhile.