Once you pick a guarantee hour, you’re assigned to it and may not cancel or reassign it to a different driver. Be sure to choose the guarantee hours that work best for you, as your ‘reliability rating’ depends on successfully completing those you’ve committed to.
Your ‘reliability rating’ is the percentage of guarantee hours you’ve completed successfully. Please note that Fasten sets a ‘reliability rating’ threshold for each guarantee hour – the higher your rating, the more guarantee hours will be available to you.
Please let us know anything else you think will help.