Return to topics list

Accidents, incidents & citations overview

If an accident or incident occurs while on a Fasten ride, please report it to support immediately. Forward pictures along with any documentation such as police reports, citations or insurance documents for review.

Self-reporting of any incident by a driver, either on or off the clock is required. Please inform Fasten of any incidents or citations so we can review them proactively.

Please let us know anything else you think will help.

Describe your case in more details

And leave us your e-mail so we can connect

Please fill this field correctly

Thank you! It usually takes some time (about a day) to provide help. You can explore our help topics meanwhile.